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- System / Performance Monitoring
- Network Monitoring
- Security Camera Monitoring (IP Cameras)
- Report of Asset Inventory
- Email/Call/ Text alerts
- Documentation
- 50 Block hours, per year for support
- 20 Block hours, per year for IT Projects
- Monitor and Managed System Alerts
- Remote support
- Patch management
- Endpoint Protection + Endpoint Detection and Response (EDR)
- Portal access
- Reports
- Asset Management
- Documentation
- Local Backup
- Cloud Backup
- Security Awareness Training
- Remote Access (work from Home)
- 40 hours per year for IT Projects
